Privacy Policy
Last Updated: 19/08/2026
Privacy Policy
Sea Change Communication ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, communicate with us, or use our services.
1. Who We Are
Sea Change Communication provides strategic communications, organisational change and advisory services.
Data Controller:
Sea Change Communication
Grantham, Lincolnshire, United Kingdom
Email: info@seachangecommunication.co.uk
2. Personal Information We Collect
We may collect and process the following information:
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Name
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Email address
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Telephone number
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Company information
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Information submitted through our contact forms
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Communications you send to us
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Website usage information, IP address, browser type and device information
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Cookie and analytics data (where consent has been provided)
3. How We Use Your Information
We use personal information to:
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Respond to enquiries and requests
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Provide consultancy and advisory services
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Manage client relationships
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Send service-related communications
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Improve our website and services
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Maintain website security
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Comply with legal and regulatory obligations
4. Lawful Bases for Processing
Under UK GDPR and EU GDPR, we rely on the following lawful bases:
Legitimate Interests
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Responding to business enquiries
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Managing client relationships
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Improving our services and website
Contract
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Where processing is necessary to provide services requested by you or your organisation.
Consent
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Where you choose to receive marketing communications.
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Where non-essential cookies are used.
Legal Obligation
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Where we are required to retain information for tax, accounting or legal purposes.
5. Marketing Communications
We may occasionally send information about our services that we believe may be relevant to you.
Where required by law, we will obtain your consent before sending marketing communications. You may unsubscribe at any time by contacting us or using the unsubscribe link included in our emails.
6. Data Sharing
We do not sell personal information.
We may share information with trusted third-party providers who support our business, including:
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Website hosting providers
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IT and cloud service providers
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Professional advisers
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Email and communications platforms
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Regulatory or legal authorities where required by law
All third parties are required to process data securely and only for authorised purposes.
7. International Transfers
Where personal information is transferred outside the UK or European Economic Area, we will ensure appropriate safeguards are in place, including approved contractual protections where required.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting and regulatory requirements.
Typically:
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Contact enquiries: up to 24 months
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Client records: up to 7 years after the end of the engagement
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Marketing records: until consent is withdrawn or records are no longer required
9. Your Rights
Subject to applicable law, you have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Restrict processing
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Object to certain processing activities
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Withdraw consent at any time
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Request data portability
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Lodge a complaint with a supervisory authority
UK residents may complain to the Information Commissioner's Office (ICO):
EU residents may contact their local supervisory authority.
10. Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
11. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Sea Change Communication